About Harish

Curious about people.
Committed to useful products.

8+ years in product management and 9+ years across product and growth.

My work spans mobile security and safety, conversational self-service, marketing analytics, and enterprise sales workflows. I enjoy connecting user needs with product direction and delivery.

Harish Pagunta overlooking Lucerne, Switzerland
Lucerne, Switzerland.

Experience

Where I've worked

Apr 2023 — PresentHyderabad

Product Owner

Align Technology

Product ownership across enterprise workflows, working with business and technical teams on user needs, priorities, and delivery.

Enterprise productsCross-functional delivery
Jan — Feb 2023Hyderabad

Senior Product Manager

Cornerstone OnDemand

Product innovation, research, and strategy across HCM and LMS capabilities, studying competitors and customers to shape differentiating features.

HCMLMSSumTotal Suite
Feb 2022 — Jan 2023Hyderabad

Product Manager

TapClicks

Owned product strategy and roadmap for analytics and SEO capabilities — including Raven, iSpionage, and RavenTools — leading SaaS platform consolidation and enabling 40% customer migration onto a unified reporting experience.

Marketing AnalyticsRaveniSpionageRavenTools
May 2021 — Feb 2022India

Product Manager

insurejoy.com

Built the B2B/B2C insurance platform across insurejoy.com, insurejoy.net, and a dedicated CRM — designing conversational self-service and a WhatsApp Chat Bot across purchase, claims, renewals, and payments.

Contributed to 30% sales growth and 24% lead conversion improvement.

InsurtechWhatsApp Chat BotCRMPayments
Feb 2018 — Mar 2021Hyderabad

Product Manager

SoftClouds

Owned the end-to-end mobile product lifecycle across 15+ features at UnfoldLabs — including MySecureME (Android MDM), uFallAlert, DistanceD, and SecureME — shaping behavior-triggered recommendations, device-performance optimization, and parental controls with location tracking and geofencing.

Launched six products in two years contributing to 30% YoY revenue growth, and achieved 40% product adoption across the portfolio. Products recognized twice with The Popular Apps Award, once as an App of the Day, and once as a Fierce Innovation Award finalist.

Mobile AppsMySecureMEuFallAlertDistanceD
Nov 2016 — Jan 2018Hyderabad

Product Digital Marketing Professional

Launchship IT and Media Services

Led ASO and mobile growth strategy for 10+ Android and iOS games — including Panda Gems, Witch Connect, and Spots Connect — contributing to 1M+ downloads through store optimization, paid acquisition, and social campaigns.

Earned App of the Day twice and an App Growth Award finalist nod.

Mobile GamesASOPanda GemsWitch Connect

Capabilities

What I bring

Product

Strategy & prioritizationDiscovery & researchCross-functional deliveryAdoption & growth

Enterprise AI

Contextual assistanceKnowledge retrieval workflowsPrompt & context designOutput review & guardrail collaboration

Data & platforms

Platform consolidationProduct analyticsWorkflow designCustomer migration

Selected tools: Salesforce CRM, Power BI, Firebase Analytics, Pendo, Mixpanel, FullStory, Productboard, and Jira.

Independent learning

What I’m exploring next

Agentic workflows, formal AI evaluation, human review patterns, and quality–cost–latency trade-offs. These are areas of independent learning rather than claims of production ownership.

Certifications & Education

Credentials

Certifications

  • Product Management & AI Product Management CohortRethink Systems · Completed Sep 2026
  • AI Product ManagerIBM
  • Professional Scrum Master I (PSM I)Scrum.org
  • Product Management CertificationDuke CE & upGrad

Education

  • MBA, MarketingOsmania University
  • B.Tech, Computer ScienceJNTU

Languages

English · Telugu · Hindi · Kannada